Time to get ready to go.
Once your medical consultation through your choice of provider is concluded and your treatment booked, we will assist you in your prep before you fly out and meet your care provider face to face as your treatment begins.
We'll keep you updated with key steps in your journey via email.
We encourage you to give us a call or message us if you have a question.



Right there with you
Every step of the way. With Helfi, you’re never alone in your healthcare journey. We provide personalised support, clear communication, and peace of mind throughout your treatment process. Give us a call, email us or chat live.
In case of emergencies, you must seek immediate assistance from local emergency services first before you reach out to us.
In case of emergencies, you must seek immediate assistance from local emergency services first before you reach out to us.
Doctor's orders
Depending on your treatment, you'll be given instructions from your care provider. They may ask for up-to-date medical records, scans or tests, cessation of alcohol, smoking and may instruct a particular diet.
Your itinerary
It's important to familiarise yourself with your journey in regards to your flights, accomodation, transfers and activities. We'll be keeping a close eye on our end so there's not a whole lot to stress about for you.
Friends & Family
We appreciate the importance of support from loved ones. Even though you'll be in good hands during your journey, we still encourage you to invite friends and family to join you on your journey for support and peace of mind.